February 2008

Knight Kiplinger comments on how companies may be paying a large price as a direct result of their lack of attention and courtesy to job candidates. He compares the impact as being as detrimental to the company’s talent ‘pull’ in the same way that poor treatment of customers results in lost sales and a damaged reputation.

An organization’s poor treatment of its job applicants is akin to failed customer service, and it can have a negative impact on the likelihood of a prospective employee — hired or not — to recommend the company as a place to try to work

Read the full article on Kiplinger.com…